Privacy Policy
Last Updated: 25 June 2025 | Effective Date: 25 June 2025
1. Introduction
Mindforge ("we", "us", "our") is committed to protecting the personal information of people who interact with our website and enrol in our programmes. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have in relation to it.
This policy applies to information collected through https://mindforgev.live and any related communications. By using this website or enrolling in a programme, you acknowledge that you have read this policy.
If you have questions about this policy, contact us at [email protected].
2. Data We Collect
Information you provide directly
- Full name
- Email address
- Phone number (optional, if provided via the contact form)
- Message content submitted via contact forms
Information collected automatically
- Browser type and version
- Pages visited and time on site
- Referring URL
- IP address (anonymised where possible)
- Cookie identifiers (see Section 5)
Legal basis for processing (Thai PDPA)
We process personal data on the following legal bases under the Thailand Personal Data Protection Act B.E. 2562 (2019):
- Consent — for marketing communications and optional analytics cookies
- Contractual necessity — for processing enrolment-related information
- Legitimate interest — for website security and improving programme delivery
Retention periods
- Enquiry form submissions: 24 months from date of submission
- Enrolment records: 5 years after programme completion
- Analytics data: 14 months (aggregated)
3. How We Use Your Data
- Responding to enquiries submitted via the contact form
- Administering programme enrolments and communications
- Sending updates about your enrolled programme
- Improving the structure and content of our website and programmes
- Complying with legal obligations under Thai law
Marketing communications
We will not send marketing emails without your explicit opt-in. You can withdraw consent at any time by contacting us at [email protected] or using the unsubscribe link in any marketing email we send.
Third-party services
We may share anonymised or aggregated data with analytics providers (such as Google Analytics) for website performance monitoring. We do not sell personal data to third parties. We may share data with service providers who support programme delivery under appropriate data processing agreements.
4. Data Protection Measures
- Data transmitted to and from this website is encrypted via HTTPS/TLS
- Access to personal data is restricted to staff with a need to process it
- Third-party processors used by Mindforge are assessed for data handling standards before engagement
- In the event of a data breach that affects your rights or freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware, where required
5. Cookies
We use cookies to operate the website and, with your consent, to collect analytics data. Essential cookies are required for the website to function and cannot be disabled. For a full explanation of the cookies we use and your options for managing them, see our Cookie Policy.
6. Your Rights
Under Thai PDPA, you have the following rights regarding your personal data held by Mindforge:
- Access — request a copy of the personal data we hold about you
- Rectification — request that inaccurate or incomplete data be corrected
- Erasure — request deletion of your personal data, subject to our legal obligations
- Portability — request your data in a structured, commonly used format
- Objection — object to processing based on legitimate interest
- Withdrawal of consent — withdraw previously given consent without affecting prior processing
- Complaint — lodge a complaint with Thailand's Personal Data Protection Committee (PDPC)
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Third-Party Links
This website may contain links to external services or resources. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information to them.
8. Children's Privacy
Our programmes and website are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor has submitted personal data, we will delete it promptly. If you believe a minor's data has been submitted, please contact us at [email protected].
9. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last Updated" date at the top of this page. Continued use of this website following any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.
10. Contact Information
Data Controller: Mindforge
60/14 Rattanathibet Road, Bang Kraso, Mueang Nonthaburi, Nonthaburi 11000, Thailand
Privacy enquiries: [email protected]